State Farm® Insurance Agent Stephen Koper
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Lam
October 2, 2024
"I've recently gone through the stressful event of selling my home and moving to a new location. Alejandra Rios was there the entire way to assist with my policy changes. There were a couple of hiccups with my situation and Ally did not hesitate to make some calls to find the correct information needed. She always responded promptly and never left me in the dark. Thanks for all the hard work Ally!"
"Glad to hear that, thanks John!"
Gail Lewis
July 18, 2024
"Hello Stephen Koper office downtown district&State Farm.I like ro thank Mrs.A.Rios for helping me out by calling keeping reminders for self emails,calls voice msg,ect.lettg me know about my policy.Big Shouts out girl power😄Thanks Abunch blessings to be helpful for Us all✌way Togo A.Rios"
"Thanks for the kind comments and your business, ill let Ally know!"
Sunny Whiddon
July 10, 2024
"Alejandra has been so nice to me! 😊"
"Thanks, Sunny!"
Thomas Gulledge
March 21, 2024
"Liz and Ally were very sweet and helpful, answering my questions in easy to understand terms while making the process a delight."
"They are great, Thomas. Thanks for the feedback"
Elizabeth Roper
March 12, 2024
"Steven Koper’s office has been wonderful to our family over the years. Most recently Ally was a big help to me in updating our policy. Not only was she helpful, but she was kind and responded to all inquiries promptly."
marisela ortiz
January 8, 2024
"Liz and Ally helped me out so amazingly!! they were super sweet and informative and made sure they were doing what was best for me 🥹"
"Thanks, Marisela! They are terrific"
D H
January 8, 2024
"I have been looking to switch insurances I called with a couple questions and Ali was super informative & helpful."
Ahyleen Montelongo
January 8, 2024
"staff is very friendly , they helped get a quote and it was super easy and fast! Liz was super sweet. “"
Selene Lopez
January 5, 2024
"called for a quote the other day and ally was very patient and informative. answered all my questions and was very friendly 10/10"
Conner Rutledge
December 29, 2023
"One of the worst experiences I’ve had. The communication has been terrible. Statefarm is an amazing company but this agent has been horrible from the start. I would not recommend."
"Thanks for reaching out, Conner. There is still time to get your insurance updated, we just need to get that suspended license taken care of. Don't hesitate to reach out for assistance. "
Lauren Cozzi
November 7, 2023
"This is the most helpful insurance company I’ve had. Ann Hilton is so helpful and personable. She is always such a joy to talk with. The staff has exceptional customer service. I will be a part of this family for life!!"
"We love to hear that, Lauren! Thank you!!"
Joni Barger
July 30, 2023
"The ladies are very nice."
"Thank you, Joni. I couldn’t do it without them!!"
Gayle Biemeret
December 21, 2022
"Great place and Ann Hilton really takes care of business!!"
Christie Kratch
December 21, 2022
"Ann Hilton gave excellent service and is very personable. Thanks so much Ann!"
Michelle Bateman
December 20, 2022
"Very friendly office and great customer service! Ann is very informative and timely in responding!"
E
December 20, 2022
"Ann was so helpful!"
"She is the best!"
Leigh Lowrance
December 20, 2022
"I have worked with Ann Hilton at this office and she is amazing. Wonderful customer service and extremely knowledgeable. Give her a call for your home and auto insurance!"
Annie May
March 6, 2021
"Nicholas Filar is awesome!! Finally found a good price on insurance for my camper! Would highly recommend them. Very friendly and professional 😊"
Brianna
October 13, 2019
"If you're a woman, find a different insurance company that will not treat you as if you are your husband's property. This is not 1950."
"Hello Brianna, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free reach out to me with any further comments, concerns, or suggestions you wish to share."
Champion Christian
June 10, 2019
"I am always pleased with the customer service I receive when I contact Stephen Koper's office. The staff is always professional and timely. Today was no exception. Nicolas Filar was responsive and easily took care of my insurance needs."
Robert Smith
June 8, 2019
"Stephen helped me get motorcycle insurance. The process was very quick and easy. I found Stephen to be very friendly and the entire process took about 20 minutes. The quote was very competitive. I’ll be using Stephen and State Farm for anything I need in the future"
Josh Turner
May 31, 2019
"This is the most helpful insurance agent I have ever had. The staff here is incredibly professional and a joy to speak with. Ann Hilton has made my day many times. I will be a part of this family for life!!!"
chelymorillo morillo
May 30, 2019
"Hands down the best insurance company I have used. For me what makes a great company to work with its people! ANN HILTON always gives me the best customer service ever. It is a pleasure and a great experience every time I call and its because of her."
Brandy H.2426
May 28, 2019
"I have had State Farm for years. I have always been happy with their service. Nick is very helpful as well."
Jerred P. White
May 7, 2019
"Thank You to Ann Hilton at State Farm for providing exceptional customer service and affordable home and auto insurance coverages to meet my family's needs !!"