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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Lam

John Lam

October 2, 2024

5  out of  5
rating by John Lam
"I've recently gone through the stressful event of selling my home and moving to a new location. Alejandra Rios was there the entire way to assist with my policy changes. There were a couple of hiccups with my situation and Ally did not hesitate to make some calls to find the correct information needed. She always responded promptly and never left me in the dark. Thanks for all the hard work Ally!"
We responded:
"Glad to hear that, thanks John!"
Profile photo of Gail Lewis

Gail Lewis

July 18, 2024

5  out of  5
rating by Gail Lewis
"Hello Stephen Koper office downtown district&State Farm.I like ro thank Mrs.A.Rios for helping me out by calling keeping reminders for self emails,calls voice msg,ect.lettg me know about my policy.Big Shouts out girl power😄Thanks Abunch blessings to be helpful for Us all✌way Togo A.Rios"
We responded:
"Thanks for the kind comments and your business, ill let Ally know!"
Profile photo of Sunny Whiddon

Sunny Whiddon

July 10, 2024

5  out of  5
rating by Sunny Whiddon
"Alejandra has been so nice to me! 😊"
We responded:
"Thanks, Sunny!"
Profile photo of Thomas Gulledge

Thomas Gulledge

March 21, 2024

5  out of  5
rating by Thomas Gulledge
"Liz and Ally were very sweet and helpful, answering my questions in easy to understand terms while making the process a delight."
We responded:
"They are great, Thomas. Thanks for the feedback"
Profile photo of Elizabeth Roper

Elizabeth Roper

March 12, 2024

5  out of  5
rating by Elizabeth Roper
"Steven Koper’s office has been wonderful to our family over the years. Most recently Ally was a big help to me in updating our policy. Not only was she helpful, but she was kind and responded to all inquiries promptly."
Profile photo of marisela ortiz

marisela ortiz

January 8, 2024

5  out of  5
rating by marisela ortiz
"Liz and Ally helped me out so amazingly!! they were super sweet and informative and made sure they were doing what was best for me 🥹"
We responded:
"Thanks, Marisela! They are terrific"
Profile photo of D H

D H

January 8, 2024

5  out of  5
rating by D H
"I have been looking to switch insurances I called with a couple questions and Ali was super informative & helpful."
Profile photo of Ahyleen Montelongo

Ahyleen Montelongo

January 8, 2024

5  out of  5
rating by Ahyleen Montelongo
"staff is very friendly , they helped get a quote and it was super easy and fast! Liz was super sweet. “"
Profile photo of Selene Lopez

Selene Lopez

January 5, 2024

5  out of  5
rating by Selene Lopez
"called for a quote the other day and ally was very patient and informative. answered all my questions and was very friendly 10/10"
Profile photo of Conner Rutledge

Conner Rutledge

December 29, 2023

1  out of  5
rating by Conner Rutledge
"One of the worst experiences I’ve had. The communication has been terrible. Statefarm is an amazing company but this agent has been horrible from the start. I would not recommend."
We responded:
"Thanks for reaching out, Conner. There is still time to get your insurance updated, we just need to get that suspended license taken care of. Don't hesitate to reach out for assistance. "
Profile photo of Lauren Cozzi

Lauren Cozzi

November 7, 2023

5  out of  5
rating by Lauren Cozzi
"This is the most helpful insurance company I’ve had. Ann Hilton is so helpful and personable. She is always such a joy to talk with. The staff has exceptional customer service. I will be a part of this family for life!!"
We responded:
"We love to hear that, Lauren! Thank you!!"
Profile photo of Joni Barger

Joni Barger

July 30, 2023

5  out of  5
rating by Joni Barger
"The ladies are very nice."
We responded:
"Thank you, Joni. I couldn’t do it without them!!"
Profile photo of Gayle Biemeret

Gayle Biemeret

December 21, 2022

5  out of  5
rating by Gayle Biemeret
"Great place and Ann Hilton really takes care of business!!"
Profile photo of Christie Kratch

Christie Kratch

December 21, 2022

5  out of  5
rating by Christie Kratch
"Ann Hilton gave excellent service and is very personable. Thanks so much Ann!"
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Michelle Bateman

December 20, 2022

5  out of  5
rating by Michelle Bateman
"Very friendly office and great customer service! Ann is very informative and timely in responding!"
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E

December 20, 2022

5  out of  5
rating by E
"Ann was so helpful!"
We responded:
"She is the best!"
Profile photo of Leigh Lowrance

Leigh Lowrance

December 20, 2022

5  out of  5
rating by Leigh Lowrance
"I have worked with Ann Hilton at this office and she is amazing. Wonderful customer service and extremely knowledgeable. Give her a call for your home and auto insurance!"
Profile photo of Annie May

Annie May

March 6, 2021

5  out of  5
rating by Annie May
"Nicholas Filar is awesome!! Finally found a good price on insurance for my camper! Would highly recommend them. Very friendly and professional 😊"
Profile photo of Brianna

Brianna

October 13, 2019

1  out of  5
rating by Brianna
"If you're a woman, find a different insurance company that will not treat you as if you are your husband's property. This is not 1950."
We responded:
"Hello Brianna, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free reach out to me with any further comments, concerns, or suggestions you wish to share."
Profile photo of Champion Christian

Champion Christian

June 10, 2019

5  out of  5
rating by Champion Christian
"I am always pleased with the customer service I receive when I contact Stephen Koper's office. The staff is always professional and timely. Today was no exception. Nicolas Filar was responsive and easily took care of my insurance needs."
Profile photo of Robert Smith

Robert Smith

June 8, 2019

5  out of  5
rating by Robert Smith
"Stephen helped me get motorcycle insurance. The process was very quick and easy. I found Stephen to be very friendly and the entire process took about 20 minutes. The quote was very competitive. I’ll be using Stephen and State Farm for anything I need in the future"
Profile photo of Josh Turner

Josh Turner

May 31, 2019

5  out of  5
rating by Josh Turner
"This is the most helpful insurance agent I have ever had. The staff here is incredibly professional and a joy to speak with. Ann Hilton has made my day many times. I will be a part of this family for life!!!"
Profile photo of chelymorillo morillo

chelymorillo morillo

May 30, 2019

5  out of  5
rating by chelymorillo morillo
"Hands down the best insurance company I have used. For me what makes a great company to work with its people! ANN HILTON always gives me the best customer service ever. It is a pleasure and a great experience every time I call and its because of her."
Profile photo of Brandy H.2426

Brandy H.2426

May 28, 2019

5  out of  5
rating by Brandy H.2426
"I have had State Farm for years. I have always been happy with their service. Nick is very helpful as well."
Profile photo of Jerred P. White

Jerred P. White

May 7, 2019

5  out of  5
rating by Jerred P. White
"Thank You to Ann Hilton at State Farm for providing exceptional customer service and affordable home and auto insurance coverages to meet my family's needs !!"